Programmatic’s UX Research & Strategy service combines behavioral analytics, usability testing and AI insight to reveal what drives user engagement.
We transform complex data into intuitive designs that convert – bridging business goals with user intent.
UX Research & Strategy is the foundation of human-centered digital design. It’s how we uncover what users really need and how they behave, then align that understanding with your business goals.
Your users won’t tell you what’s wrong they’ll just leave.
Most redesigns fail because they’re built on assumptions instead of data. Strategic UX research prevents that.
Define goals, KPIs, and audience hypotheses through collaborative workshops.
Conduct interviews, behavioral tracking, and competitor analysis.
Use data clustering and predictive analysis to find key user segments and intent drivers.
Visualize journeys, identify UX pain points, and prioritize design opportunities.
Turn insights into measurable design initiatives, UX KPIs, and testing plans.
We transform complex data into clear action. Our UX strategists and data scientists use AI-powered insights and predictive modeling to drive growth, unify teams, and deliver measurable impact.
Describe your request – we typically respond within a couple of business hours
UX Research identifies how users think, feel, and interact with your product. It ensures your design decisions are rooted in real behavior — not assumptions.
UX Strategy defines why and what to design, while UI Design focuses on how it looks and feels. Strategy aligns design with business objectives.
Depending on project scope, it can take 2–6 weeks — from discovery and data collection to strategic recommendations.
Engagement rates, time on task, conversion improvements, NPS (Net Promoter Score), and task success rates.